By accessing this website and purchasing products from DigitallPromo, you agree to comply with the following terms and conditions. If you do not agree, please do not use this website.
All products are subject to availability.
Prices are listed in USD and may change without prior notice.
We reserve the right to limit quantities, discontinue products, or refuse service at our discretion.
Customers are responsible for providing accurate billing and shipping information.
By placing an order, you confirm that all payment methods are valid and authorized.
DigitallPromo reserves the right to cancel or refuse any order due to suspected fraud, pricing errors, or product unavailability.
Delivery times are estimates and may vary based on location, carrier, or other external factors.
Customers are responsible for ensuring correct shipping information at checkout.
At DigitallPromo, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help. By placing an order, you agree to the following:
You may request a return within 30 days of delivery if:
The item was received damaged or defective
You received the wrong product
The item is unused and in its original packaging
To qualify for a return:
The product must be in original condition
Proof of purchase (order confirmation or receipt) is required
Non-returnable items:
Opened beauty or personal care products
Opened health-related items
Clearance or final sale items
Gift cards (if applicable)
To initiate a return, please contact us within 48 hours of delivery if the item is damaged or incorrect. Provide:
Full Name
Order Number
Reason for return
Photos (if item is damaged or incorrect)
📧 Email: contact@digitallpromo.com
📞 Phone: +1 (585) 252-1730
Important: Please wait for return approval before sending any items back.
Customers are responsible for return shipping costs unless the return is due to our error.
We recommend using a trackable shipping service. DigitallPromo is not responsible for lost returns.
Once we receive and inspect your return, we will notify you of approval or rejection.
Approved refunds will be processed to your original payment method within 5–10 business days.
Shipping fees are non-refundable unless the return is due to our error.
We only replace items if they are:
Defective
Damaged
Incorrectly shipped
Please contact us to arrange an exchange.
Orders may be canceled within 12 hours of purchase if not yet processed or shipped.
After shipment, orders must follow the 30-day return process.
If you haven’t received your refund:
Check your bank account
Contact your credit card company
Contact your bank
If the issue persists, email us at contact@digitallpromo.com
DigitallPromo is not responsible for indirect, incidental, or consequential damages, including lost profits or revenue.
Our total liability is limited to the amount paid for the product in question.
Users agree to provide accurate information, use the website lawfully, and avoid fraudulent or abusive activity.
Our website may include links to third-party websites. DigitallPromo is not responsible for their content, policies, or practices.
These terms are governed by the laws of the United States and the State of New York.
Any disputes will be resolved in the appropriate courts of the State of New York.
DigitallPromo reserves the right to modify these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date.
DigitallPromo
Email: contact@digitallpromo.com
Phone: +1 (585) 252-1730
Address: 1330 Fulton St, Brooklyn, NY 11216, USA
